Grateful Aging with Kristeen™
Booking and Cancellation Policy
This policy explains what to expect when you enquire about or book a service with Grateful Aging with Kristeen™.
Before you book
Review the service or event details for the format, date and time, price, and what is included. If you enquire about a private or organizational service, I will share the applicable fee and booking conditions before you commit.
If your plans change
If your plans change, please email kristeen@kristeensopeju.com at least 24 hours before the scheduled start and include the name and date of your booking.
- Classes. With at least 24 hours notice, I will help you rebook your class for another available date.
- Workshops with a recording. If you cannot attend live, you will receive access to the recording as described when you booked.
- Workshops without a recording. With at least 24 hours notice, you can transfer your payment as a credit toward a future workshop.
Payments are nonrefundable when you cancel or cannot attend, except where a refund is required by law.
If I need to make a change
If I need to cancel or reschedule a paid service, I will contact you using the information supplied at booking and explain the available options.
Online programs and materials
Your booking or purchase details will explain how to access the session, course, recording, workbook, or guide, where applicable. Materials are provided for your personal use unless we agree otherwise in writing.
What services cover
Healthy Aging Planning offers education, planning, and help finding resources. Yoga and mindfulness services offer guided practices and options for participating. If a question calls for clinical, legal, or financial advice, seek guidance from a qualified professional in that area.
Questions or access needs
If you have a question about a booking, cancellation, or access need, email kristeen@kristeensopeju.com or use the contact form.